Job Title: Warrant & Revenue Account Manager
Location: Stratford Upon Avon
Salary: £26,500 + Bonuses + Company Car
The Role
As a Warrant & Revenue Account Manager you will be responsible for controlling the daily completion of the Rights of Entry warrants as they are served (executed), in line with various processes, policies and revenue recovery objectives. The visits are carried out by our Field Representatives on behalf of Electricity, Gas and Water suppliers for the purpose of collecting any outstanding balance owed, disconnection of supplies, removal of meters, exchanging meters, the reading and inspecting of meters or data cleansing requirements.
1. Manage day-to-day planned warrant visits for all activity types such as debt, inspection and exchange.
2. Directing external colleagues to ensure visit completion in accordance with client requirements.
3. Liaising with colleagues and management for escalated matters.
4. Providing guidance & support when dealing with each call on an individual account basis.
5. Monitoring performance of visits to ensure completion with no reasons for aborting a warrant.
6. Develop good working relationships with Clients, Suppliers and colleagues.
7. Liaise with Clients, Suppliers and Internal staff as needed to perform all work types correctly.
8. Highlight any potential risks with...