Job summary
We wish to recruit a full time ( hours per week) Administrative Assistant to join the team working in the Serennu Children's Centre.
It is a very busy but friendly and supportive team and we need someone who is able to support us with the service that we provide to children and young people with disabilities and developmental difficulties.
You need to be well organised and practical and must have:
excellent verbal and written communication skills
good keyboard skills and excellent IT skills with the ability to use all Microsoft packages with confidence
experience of an office / reception environment is desirable as is a calm, patient and polite telephone manner
provide a positive, professional, welcoming and friendly first impression for all visitors to the Children's Centre
be able to work to deadlines
be interested in the well being of children and young people
be able to work on your own initiative when the need arises
Main duties of the job
To act as the first point of contact for the Serennu Children's Centre when required, answer the telephone and liaise with the general public, staff and other professionals within the Health Board in a sympathetic and professional manner.
Carrying out general clerical duties, including filing correspondence both manually and electronically.
Send out signed letters and reports in a timely manner.
Typing of emails and other correspondence as and when required
To keep up to date with filing and scanning according to department procedures.
To maintain and develop databases and systems to support the smooth running of the children's centre.
To carry out any other duties compatible with the grade which may be assigned from time to time by the Children Centre Team Lead.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
Please see attached job description and personal specification for this administrative role for further details.
Person Specification
Education
Essential
1. Good general to GCSE level
2. IT skills
Desirable
3. ECDL
Experience
Essential
4. Administrative experience within an office setting
Desirable
5. Previous experience of working within a healthcare setting
Knowledge & understanding
Essential
6. Effective organisational skills
Personal attributes
Essential
7. Able to work effectively and efficiently in a team environment and cope with pressure during busy periods and able to take the initiative.