Salary: Up to £27,000 dependant on experience Bonus Excellent Benefits Sales Advisor - Portsmouth - Wolseley Building Services So, who are we? We are Wolseley Building Services - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more As a Sales Advisor based in Portsmouth, you’ll be responsible for: Being a point of contact for customers on the counter and assisting them by understanding their specific needs to provide product advice and recommendations Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service. Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships. Producing accurate quotes for customers within agreed time frames - raising purchase orders and processing sales orders Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am - 5.00pm And here’s what we’d like you to have: Ideally you will have previous industry experience Proven experience in a customer service focused environment and confident with customer interactions Strong written communication skills Good organisational skills with attention to detail and the ability to handle multiple tasks simultaneously to meet deadlines A strong work ethic with a positive attitude and eagerness to learn Dependable team player, prepared to support in all areas of the branch We look forward to receiving your application