Salary: Band 5, £25,652 to £27,363 per annum Contract: Fixed Term / Secondment for up to 18 months for secondment cover Hours: Full Time (37 hours per week, Monday - Thursday 8.30am - 5.00pm, Friday 8.30am - 4.30pm) Closing date: Sunday 16 February 2025, 23:59 The Service: The Children and Families Services supports and protects Portsmouth's most vulnerable children and young people enabling them to lead safer, healthier, and more fulfilling lives. It also acts as the corporate parent for the city's Looked after Children. The service and its Business Support function will embrace change, have a strong and sharp focus on exceptional customer care, and will respond flexibly and effectively to the Stronger Futures agenda and other transformational developments. Your New Role: You will organise reports and take minutes in complex meetings, dealing with post and telephone enquiries, and enter confidential data into service information and caseload systems e.g. MOSAIC. You will update MOSAIC with decisions made to ensure these decisions are communicated in a timely manner to all involved with our children/young people. You will maintain files and documentation, print reports, arrange translators, book accommodation and raise purchase orders. You will carry out all necessary word processing, spreadsheets, database and presentation duties, and support the Service Leader and Team Leaders with management reports, stats, diary management and typing. Please read the job profile for the full details of this role. What you'll need to succeed: You have experience or working in an administrative role, ideally within Children's and/or Young People's Services, and have a basic knowledge of Safeguarding. You can take accurate, detailed minutes of complex meetings which will contain confidential and sensitive information. You have excellent telephone and face to face communication skills, have a customer-focus (internal and external) and can demonstrate consistently high standards of customer care and customer service. Please read the job profile for the full details of this role. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Additional Information: The full job profile is attached below. Contact Details for an Informal Discussion: Karen Stewart, Business Support Manager, karen.stewartportsmouthcc.gov.uk, 023 92 437 673 A commitment to our values: We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours. Application process: How to complete your application: https://careers.portsmouth.gov.uk/how-to-apply/ We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society. Click on the 'Apply' button to register or log into your applicant account, complete our profile builder, and enter your personal statement. In your personal statement, please detail why you feel you are suitable for the role using the 'Who is the Person' section of the job profile. If you apply without a detailed personal statement, it is unlikely that your application will be successful. We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders. We look forward to speaking with you soon. Should you require any support in completing the application form please contact recruitportsmouthcc.gov.uk. Why come to live and work in Portsmouth? Portsmouth is a great waterfront city and a vibrant place to live and work. It is an island city with an “inner city” feel, a seaside location packed with attractions and events, and the advantage of fantastic countryside on its doorstep. With fast road and rail links to London, Brighton and major airports, and ferry links to Europe, it is the perfect place to live and work. Portsmouth has a strong history of partnership working and has successfully integrated several local services. What we can offer you: Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council Portsmouth Local Authority is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment, to improve outcomes for children. Every post is subject to PCC and Portsmouth Safeguarding Children Partnership safer recruitment procedures.