Job summary We have an exciting opportunity for a full-time Booking Co-ordinator to join the Admin Hub for the Children and Young People's (CYP) Services. The CYP Admin Hub provides support for services working with children, young people and their families in the community including community paediatrics, integrated therapies, school nursing, health visiting and the immunisations team. We are looking for an enthusiastic and motivated individual who wants to make a difference to the lives of children and young people in Buckinghamshire. Based in Amersham the position will provide high quality administrative support mainly to the therapies and community paediatrics services. Main duties of the job The successful candidate will be a team player as well as being able to work independently and use their initiative to resolve challenges. Good communication skills are essential as the role involves liaison with a wide range of people including clinical staff, parents, schools and other external organisations. Previous administration experience along with excellent IT and organisational skills are required. The role will involve working with confidential information and dealing with sensitive issues so a knowledge of data protection and safeguarding would be an advantage. Although NHS experience is preferred full training will be provided alongside opportunities for personal development. The CYP Admin Hub offers a friendly, supportive working environment along with flexible and varied working opportunities. Clinical, operational and administrative staff work closely together to provide positive outcomes for the children, young people and families accessing our services. About us Listen to why colleagues think we are a great place to work - https://bit.ly/3DNEQfD What does Buckinghamshire Healthcare NHS Trust offer you? As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect. Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve. What do we stand for? Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our CARE values are collaborate, aspire, respect and enable. Date posted 11 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum (pro rata if part time) Contract Permanent Working pattern Full-time, Part-time Reference number 434-CR6794787 Job locations Haleacre Unit, Amersham Hospital Whielden Street Amersham HP7 0JD Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitmentnhs.net quoting the vacancy reference number. Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitmentnhs.net quoting the vacancy reference number. Person Specification EDUCATION, QUALIFICATIONS & TRAINING Essential GCSE Grade C or above/equivalent in English Language and Maths Desirable Customer care course or equivalent EXPERIENCE Essential Relevant administration experience within an office environment Experience maintaining a database/booking system Desirable NHS experience SKILLS, ABILITIES & KNOWLEDGE Essential Clear, concise verbal and written communication skills, to enable liaison with multi-disciplinary team, patients and carers. Aware of Confidentiality code of practice and Data Protection Act 2018 in relation to patients and staff. Able to work under pressure and deal with conflict situations to an amicable conclusion. Flexible working attitude in order to be multi skilled in different areas of the service. Ensure punctuality and reliability of self to ensure good relationship within team environment. Knowledge of RTT in relation to the NHS SPECIAL CIRCUMSTANCES Essential The department operate between the hours of 8.30am and 5.00pm Monday to Friday and post holders may be expected to work on an internal rota and be flexible to cover absences Person Specification EDUCATION, QUALIFICATIONS & TRAINING Essential GCSE Grade C or above/equivalent in English Language and Maths Desirable Customer care course or equivalent EXPERIENCE Essential Relevant administration experience within an office environment Experience maintaining a database/booking system Desirable NHS experience SKILLS, ABILITIES & KNOWLEDGE Essential Clear, concise verbal and written communication skills, to enable liaison with multi-disciplinary team, patients and carers. Aware of Confidentiality code of practice and Data Protection Act 2018 in relation to patients and staff. Able to work under pressure and deal with conflict situations to an amicable conclusion. Flexible working attitude in order to be multi skilled in different areas of the service. Ensure punctuality and reliability of self to ensure good relationship within team environment. Knowledge of RTT in relation to the NHS SPECIAL CIRCUMSTANCES Essential The department operate between the hours of 8.30am and 5.00pm Monday to Friday and post holders may be expected to work on an internal rota and be flexible to cover absences Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Buckinghamshire Healthcare NHS Trust Address Haleacre Unit, Amersham Hospital Whielden Street Amersham HP7 0JD Employer's website https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)