Campus Operations Manager
Location : Cirencester and outlying sites
Salary: £37,099-£44,262 per annum
The Role
The Campus Operations Manager sits within the Campus Experience directorate, which is responsible for enhancing the experience of students, staff and visitors and encompasses Events, Catering, Food and Beverage Operations, Campus Operations, Rural Estate Management (equine, vineyard, farm management etc), Café and Retail operations.
The role holder will oversee elements directly concerned with Housekeeping, Accommodation, Porters Lodge, Support Technicians and associated administration. The vision is to bring together seamlessly these various areas so that the customer experience is well polished.
The Campus Operations Manager will champion the delivery of consistently excellent customer service for the University, scoping, delivering and maintaining fit for purpose, legislatively compliant facilities and services in support of the University strategies.
Key Responsibilities
Leadership and Management:
Lead, manage and mentor the Campus Services teams to develop capabilities, intuition and a can-do culture ensuring all activities meet operational and customer service delivery standards in line with SLAs, budgets, legislative and safety compliance.
Be fully capable and appraised of conference software and t...