Job Overview University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for a detailed job description of the role. Main duties of the job The Medical Equipment Library (MEL) is part of the wider Clinical Engineering department at UHS. We are a small, friendly team who are excited to be able to offer this opportunity for a dedicated, customer-focused, enthusiastic individual to join our team. MEL operate a collection and delivery service of diverse medical equipment to UHS wards and departments. We are responsible for ensuring equipment is delivered promptly, is within service dates and adheres to infection prevention guidelines. Key Responsibilities Collect and deliver medical equipment in a timely manner. Clean and process medical equipment according to work instructions. Record loans using an electronic asset management database. Operate a phoneline service handling queries and requests from clinical teams. Complete audits of loaned devices with accuracy. Process equipment to be returned to the manufacturer. Actively search for devices in need of servicing. Liaise with colleagues in the trust from clinical and non-clinical areas and people from third-party companies and suppliers. Working for our organisation As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at the interview about the flexibility you need, and we will explore what’s possible for the role and service. UHS employees can access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted. Detailed Job Description And Main Responsibilities What experience/skills are needed: High levels of attention to detail. Ability to take initiative and be proactive. Experience in healthcare or a customer service role. Strong communication skills verbally and non-verbally. Good levels of fitness. Other Information This role will cover Monday-Friday 08:00-16:00 with no bank holidays or weekends. Please refer to person specification and job description for a full understanding of the necessary experience, skills and responsibilities. Person specification Qualifications / Training Required Essential criteria English language qualification e.g., GCSE or above Able to understand and follow verbal and written instructions and complete Medical Equipment Library paperwork legibly Previous or relevant experience necessary Essential criteria Routine use of computer and keyboard Desirable criteria Logical and consistent working/career pattern Previous experience of working in a hospital or with medical equipment or with customers Aptitudes And Skills Required Essential criteria Excellent memory to enable them to remember cleaning instructions, details of at least 70 clinical areas and what equipment they use Able to interact with people clearly, effectively, and promptly to both provide and accept information and requests, both verbally and written using the English language Ability to be flexible and to think/plan ahead Ability to cope with routine/repetitive tasks Ability to prioritise and manage own work while at the same time work as part of a team to enable the overall work to be prioritised and managed Ability to change from doing one job quickly and smoothly to another Attention to detail Able to accept and follow agreed work instructions Trust Values Essential criteria Patients First Always Improving Working Together