An exciting position has opened up for a Client Services Administrator role within their growing team, stationed in the lively city of Brighton. This role is pivotal in maintaining excellent customer service standards and fostering positive relationships with clients. Client Details Our client is a medium-sized organisation. They are well established in the industry and known for their commitment to providing top-quality service to their UK wide customer base. Centred in the vibrant city of Brighton, this company values its employees and encourages professional growth. Description Manage and resolve client inquiries efficiently and professionally. Develop and maintain strong relationships with clients. Assist in the implementation of client service strategies. Ensure all client documentation is accurate and up to date. Collaborate with internal departments to deliver excellent client service. Handle complaints and escalate issues when necessary. Monitor client satisfaction and provide feedback to management. Contribute to the overall goals of the Customer Service department. Profile A successful Client Services Administrator should have: A strong background in customer service, preferably within the Insurance industry. Excellent communication and interpersonal skills. A solution-oriented mindset with the ability to resolve issues effectively. A strong understanding of client confidentiality and data protection regulations. Proficiency in using customer relationship management systems. Job Offer A competitive salary in the range of £25,000 to £30,000 per annum. A supportive company culture that values employee growth and development. A comprehensive benefits package. The chance to work in the bustling city of Hove. An opportunity to make a positive impact in the Insurance industry. If you believe you're the right fit for this Client Services Administrator role, don't hesitate to apply. We're excited to see what you can bring to this dynamic role in Brighton.