Job Description What will you be doing ? We are looking for talented individual to join our Re-registration team in Glasgow. In your role, you will perform the daily duties, general processing of all Re-Registration functions, in a timely and accurate basis, whilst ensuring compliance with regulatory requirements. The role holder will operate within defined standards and guidelines which are aligned to service level agreements and data quality controls. As an Operations Executive - Re-registration you responsibilities will include among others Ensuring that all tasks are completed to a high standard and work produced within deadlines and that any anomalies are reported to your line manager within agreed timescales. Ensuring that personal and team KPIs are met, assisting in collation of MI highlighting any issues to management. Responding to telephone and email enquiries in a timely professional manner, liaising with fund managers and external parties where relevant and in a timely manner, escalating any issues where relevant. Logging, maintaining and responding to written client enquiries in a timely manner, ensuring all client and external documents are relevant and up to date. Contributing to the review of team tasks, identifying improvements with a view to enhancing client service. Participate in, and contribute to, any ad-hoc project-related work where necessary. Adopting a high-quality culture to minimise errors and ensuring high quality service levels are delivered. Ensuring all work is with a high level of accuracy, including data input, document checking and payments, escalating to manager or relevant department where necessary.