The Customer Analytic Focal role will support in the development and lead the deployment of analytics within the Americas/Europe region for the LEAP fleet. The role will work closely with customer teams, engineering, and digital teams to prioritize, develop and utilize analytics to support fleet stability.,
* Lead the deployment of analytics within the Americas/Europe region for the LEAP fleet working closely with Customer Teams and Engineering
* Support the prioritization and development of analytics to support overall fleet stability
* Work closely with the Digital Teams on development of Digital Products for Analytic applications
* Monitor fleet stability and analytic effectiveness.
* Inputs and influence over decisions within own discipline and area
* Developed strong communication and diplomacy skills
* Communicates recommendations and solutions across direct organization and with cross-functional partner organizations
* Presents project plans, technical roadmaps, risks, and recommendations to senior leaders (EB and SEB) within technical space and occasionally to senior leaders in partner technical teams
* Complex decision making ability; influences decision making with external parties
* Finds and interprets data sources, manages large amounts of data, merges data sources together, ensures consistency of data-sets, creates visualizations to aid in understanding data, and communicates insights / findings in simplified way to reach people who not understand complex statistics
* Inputs and influence over decisions within own discipline and area
* Developed strong communication and diplomacy skills
* Communicates recommendations and solutions across direct organization and with cross-functional partner organizations
* Primary focus is within the direct organization / function
* Presents project plans, technical roadmaps, risks, and recommendations to senior leaders (EB and SEB) within technical space and occasionally to senior leaders in partner technical teams
* Prioritize, prototype, design, build, test and deploy analytics models and scorecards in agile methodology
* Develop communication, training and change management deliverables required to increase adoption
Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math)
* Minimum of 8 years' experience in data analytics and digital technology, Strong oral and written communication skills
* Strong interpersonal and leadership skills
* Demonstrated ability to analyze and resolve problems
* Demonstrated ability to lead programs / projects
* Ability to document, plan, market, and execute programs
* Established project management skills