Sales Administrator
Location: Plymouth
Salary/ Benefits: Circa £27,000-£32,000 depending on level of experience plus:
* Annual Bonus scheme
* Pension
* Healthcare
* 25 days holiday plus bank holidays
Summary
An internationally acclaimed company that specializes in the design and manufacture of rail engineering technology & providing solutions to track maintenance, signalling, and stressing problems is looking to hire an experienced Sales Administrator to join their internal sales team. The successful candidate will be responsible for supporting the Business Development team to create quotations, process customer orders, and produce business reports. The role will also support the Finance team to follow up on receivables and new account qualification. The ideal candidate should have knowledge of international B2B sales, including common Incoterms, and experience working with an MRP system.
Key Accountabilities
* Establish excellent customer relationships and provide a high standard of service to customers (both internal and external) in accordance with company policy.
* Provide administrative support to the Business Development (BD) team.
* Support the BD team with general operations to help reach the business objectives.
* Operate manual and computerized office systems.
* Prepare proposals and quotations in accordance with operational procedures, coordinating inputs from Operations, BD, Logistics, and Engineering teams.
* Manage the quote log to maximize quote conversion rate and maintain pipeline data quality.
* Process sales transactions and support the management of the firm order book.
* Assist with marketing activities as necessary such as exhibitions and participate when required.
* Undertake general office duties including dealing with fax and emails, drafting, editing, proofreading, and sending standard letters and emails, scanning documents, etc.
* Promptly answer and redirect any incoming telephone calls and emails in an efficient and courteous manner.
* Compile a short daily summary for internal stakeholders using MRP data.
* Support pricing management in accordance with operating procedures, including customer price lists and contract pricing adjustments.
* Manage key accounts to ensure exceptional service and communication is offered.
Knowledge, Skills and Experience
* A good level of numeracy and literacy, GCSE grade C or equivalent; further studies such as level 2 or 3 Diploma in Business Administration, Level 3 Sales and Account Management, T Level in Management and Administration, etc., would be highly desirable.
* Excellent communicator, written and spoken.
* Proficient use of Microsoft Office applications, particularly Excel, Word, and Outlook.
* Excellent organizational and time management skills with keen attention to detail.
* Previous sales experience, particularly in an international business-to-business environment, would be highly desirable.
* Previous experience working with MRP system is highly desirable.
This is a great opportunity to join a global player in providing mission-critical engineered solutions across the globe.
For further information and to apply, get in touch now.
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