Job summary
To support the Facilities (Hotel Services) team in delivering catering services to patients, staff and visitors in accordance with the Health Board Food Safety policy and all related and relevant policies, procedures and legislative requirements. To assist in developing, maintaining and promoting the highest standards of service delivery, supporting, team working practices and the Facilities Unit commitment to EFQMS; and helping to maintain open and effective communications.
The post holder will work either as part of the ward based catering team or as part of the Main Kitchen catering team and will be responsible for food preparation or regeneration, meal service and cleaning of all catering areas.
Main duties of the job
The Principal Duties of the job are as follows:
To prepare food and beverages in accordance with Health Board policy, procedures and legislative requirements;To assist nursing staff with meal service at ward level;To serve beverages at ward level in accordance with patient requests;To serve staff and customers in the dining room providing a professional and polite service;To operate the cash register accurately;To ensure all catering areas are cleaned in accordance with daily and weekly cleaning schedules.
In the event of a major incident or to support adverse weather or other Facilities services contingency, the post holder may be required to be called in outside of normal working hours to support the Facilities Services in the contingency actions when and where required.
The duties of this post are not inflexible or exhaustive and will be reviewed periodically and may be changed to be consistent with the grading of the post as the organisation or department develops and following consultation with the post holder.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
1. We listen, learn and improve
2. We treat everyone with respect
3. We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The post holder will be expected to serve patients with beverages in accordance with patient requests.
The post holder has no direct contact with patients other than outlined above and at no point is able to assist patients. The post holder should communicate patient requests to ward staff who will provide assistance to patients.
The post holder may be expected to provide catering services at functions and will therefore need to interact with event attendees in a polite and courteous manner maintaining high levels of professionalism throughout service.
Person Specification
Qualifications & Experience
Essential
4. Catering Experience
5. Food safety level 2
6. Team worker
Desirable
7. Food safety level 3
8. Knowledge of HACCP
9. Knowledge of COSHH
Skills & Experience
Essential
10. Good communication skills
Desirable
11. Worked within a busy hospital catering department