Rocky's Ace Hardware, 10 Springfield St, Agawam, Massachusetts, United States of America Req #99
Monday, February 17, 2025
Position Summary:
This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately, and efficiently, and performing cash register operations. The position plays a key role in providing amazing customer service by engaging with customers and determining their needs and project requirements.
Responsibilities:
* Ability to combine amazing customer service with strong sales skills;
* Perform all tasks in the store including cashiering, product placement, receiving merchandise, processing shipments, store stocking, maintaining store cleanliness, and operating equipment;
* Work with the management team to achieve established sales and productivity goals;
* Assist in maintaining the good working condition of store equipment;
* Collaborate with management to develop and execute ideas and activities to increase store traffic;
* Ensure that end-caps, dump bins, and feature displays are properly merchandised and maintained;
* Ensure each customer receives amazing service that follows Helpful Customer Service behaviors and mystery shop standards;
* Greet customers as they enter the store;
* Maintain awareness of all promotions and advertisements;
* Accurately and efficiently ring on registers and maintain all cash at registers;
* Maintain the orderly appearance of the register area and ensure supplies are stocked;
* Solicit customers to open an Ace Rewards card;
* Issue receipts, refunds, credits, or change due to customers;
* Attend mandatory monthly store meetings;
Other responsibilities as assigned by store management.
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