Beauté Prestige International Beauty Consultant Reports to: Area Sales & Education Manager Beauté Prestige International Job Location: Beauté Prestige International, Bicester Contract type: Permanent Contract, 37.5 hours per week over 5 days Hourly rate: £12.56 MISSION NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Beauty Consultant, you will embody the spirit of Omotenashi, the Japanese concept of going above and beyond the expectations of each customer, treating each customer uniquely, listening to them and understanding their needs. We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business. ABOUT SHISEIDO GROUP Our mission : Beauty Innovations for a Better World Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards? Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market. To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams Leverage our unique portfolio of Beauty brands across all 3 categories Stay agile and capture new retail opportunities Customer-driven decisions Create a great place to work in Beauty Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally. Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome. We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens. Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites. ABOUT SHISEIDO BRAND Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future. ABOUT Clé De Peau Beauté Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within. ABOUT DRUNK ELEPHANT We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility. ABOUT NARS Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry. ABOUT DESIGNER FRAGRANCES Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the sensual and effortless delicacy of Narciso Rodriguez; the intriguing mix of natural and sophistication in Issey Miyake to the unique, innovative collection from the extraordinary perfumer, Serge Lutens. MAIN RESPONSIBILITIES Maximising sales to achieve targets and KPI’s Helping to achieve the Store target as well as your own personal targets To represent all that the Shiseido Group stands for Be a welcoming, warm face for all Boutique customers, and to give them the ultimate customer service experience The ability to multi task and take initiative in busy periods PROFILE Demonstrable retail sales experience, preferably within the cosmetics industry Excellent Communication and Customer Service skills Ability to work independently and as part of a team, within a fast paced environment Self-motivated and results driven Flexibility to work key trading hours Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success The Benefits You’ll Love… 30 days holiday, including bank holidays, increasing with service Generous discretionary commission scheme Contributory pension scheme – 5% employer contribution Generous product allocation & discount Enhanced parental allowance Life Assurance up to x2 your salary Employee referral bonuses Access to Retail Trust Annual performance and development reviews so you know your career is going in the right direction POSITION REFERENCE NUMBER: 15352