Job Description
The responsibility.
* Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise
* Confident making recommendations to achieve sales and targets
* Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
* Passionate about the industry and trends
* Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required
* Pro-actively engage with clients to develop customer loyalty
* Maintain high standards of visual presentation in stores
* Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
* Support with stock counts and other operational duties
* Be a Brand Expert through positive promotion of product and company image at all times
* Lead by example to support and coach the sales team
* Support the store management team
* Develop strong relationships with brand representatives
* Perform as a team player, participating in all activities to contribute to the store objectives
* Ensure compliance with all policies and procedures
* Champion our company culture and values
Qualifications
The person.
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment, 45 hours per week, 5 days over 7.
Candidate Profile.
* Demonstrates a high level of personal energy
* Confident, assertive and personable
* Positive and enthusiastic with a can do attitude
* Great communication skills
* Self-driven to upskill and learn
* Resilient and resourceful
* A natural coach and leader
Additional Information
The Rewards:
* Basic Salary £28,256
* Weekly/Monthly & Quarterly Commercial Bonuses
* Stocktake Bonuses
* Commission led bonuses across a wide range of products
* Monthly Group Rewards and Recognition
* Long Service awards
* Join the Fearless1000 Incentive Scheme watch THIS video to find out more
* We offer a wide range of Development Courses with National Qualifications
* 28 Days Holiday
* 50% Instore Uniform Discount
* Discounted Gym membership
* Cycle to work scheme
* Group Wide 20% Discount across all Frasers Group brands
* This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount