Mechanical Field Service Engineer
Location: UK
Salary: £40,500 (OTE £55K)
Type: Permanent Full time
Working with a well-established engineering company who provide products and services for the carton, corrugated, flexible, narrow mid-web and digital packaging industry, throughout the UK, Ireland, and Scandinavia. They are looking for a Mechanical Field Service Engineer to join the team.
Key Responsibilities – Mechanical Field Service Engineer
Field Service Technicians are responsible for ensuring that our customer's machinery and equipment remain at optimum performance. The successful candidate will provide on-site mechanical support, including:
1. Repair and installation of new machines
2. Relocation of existing equipment
3. Customer training
4. Preventative maintenance
5. Ordering parts necessary to perform installations and repairs
6. Troubleshooting problems
7. Proactively recommending the necessary service and maintenance programmes
The Field Service Technician is at the core of an extensive support network of service personnel worldwide. This trusted advisor is the key customer representative, responsible for confirming, clarifying, and meeting the customers’ expectations at every stage of contact and on every service project relating to our machines. The Field Service Technician possesses a strong background in the principles of mechanical engineering. They think logically and enjoy solving problems with creativity, diligence, and above all else, focus on excellent customer service.
Qualifications & Experience – Mechanical Field Service Engineer
* Ideally qualified HNC, HND or degree level within a relevant engineering discipline or have successfully completed an engineering apprenticeship.
* Minimum of 2 years' experience in maintaining and repairing purpose-built machinery.
* Strong analytical skills and attention to detail.
* Understanding of mechanical drawings and systems.
* Ability to diagnose faults and make recommendations for improvements.
* Ability to work alone and under pressure.
* Ability to communicate in all situations at all levels of an organisation.
* Full UK driving licence.
Benefits - Mechanical Field Service Engineer
* 25 days holiday + purchase and sell holidays.
* 4.5% pension contribution/Company match.
* Private Healthcare.
* Company loyalty reward after 2 years, 5% of monthly salary.
For more information on this role, please contact Harry on (phone number removed), or send a copy of your CV to (url removed).
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