Job Title: Despatch and Telesales Coordinator
Location: Head Office, with free parking
Hours: 8:30 AM - 5:30 PM, Monday to Friday (1-hour lunch break)
Salary: + Bonus Incentive Scheme for meeting monthly targets
Holidays: 20 days annual leave + Bank Holidays
Job Overview:
We are seeking a driven and persuasive individual to join one of our prestigious clients. This role is crucial in ensuring timely deliveries by contacting clients and coordinating the shipment of orders valued at £30k-£40k daily. You will need a combination of telesales and interpersonal psychology skills to build instant rapport and influence clients to accept delivery schedules that align with our logistics timeline.
Key Responsibilities:
* Contact clients to inform them of order readiness and arrange delivery promptly.
* Establish strong relationships and negotiate delivery dates in alignment with company targets.
* Ensure all shipments are dispatched efficiently, meeting daily and monthly targets.
* Collaborate with the wider team to improve despatch performance and achieve operational goals.
* Maintain accurate records of client communications and delivery schedules.
Key Skills and Experience:
* Strong telesales experience with a proven ability to build rapport quickly.
* Persuasive communication and negotiation skills.
* Ability to work under pressure and meet daily targets.
* A proactive, "hit the ground running"...