IT Support Analyst - Be the Backbone of Technology ???? Do you thrive on problem-solving and enjoy ensuring technology runs like clockwork? In this company, you’ll become the sole IT support person, forming part of a larger IT team where you’ll get the chance to support the entire company’s IT environment and products. They’re looking for an IT Support Analyst to join a well-established, growing organisation in Fareham. This is a fantastic opportunity to be part of a dynamic team in a business that values innovation, collaboration, and employee growth. What’s in it for you? Salary : £26,000 - £33,000 per annum Location : Fareham (office-based, 5 days a week) Engaging Role : Play a key role in maintaining and improving IT systems while providing hands-on technical support. Growth Opportunity : Be part of a business that invests in its people, offering career progression and professional development. What you’ll do: Provide technical assistance to employees, resolving hardware and software issues. Provide IT support on desktop support issues around laptop, desktop and printer issues Provide IT server and network support Ensure seamless operation of IT systems, troubleshooting problems, and implementing solutions. Coordinate IT resources and support ongoing projects like system upgrades and migrations. Maintain accurate documentation of IT systems and configurations. Collaborate with external vendors to ensure IT services meet business needs. Train end-users on IT tools and resources, ensuring best practices are followed. What we’re looking for: Technical Expertise: Solid understanding of IT systems, networks, and software applications. Problem-Solver: A natural ability to diagnose and resolve technical issues efficiently. Communication: Excellent verbal and written skills to explain technical concepts clearly. Team Player: You enjoy working collaboratively and supporting colleagues. Experience: Prior experience in IT support or a similar role is essential. Why this role? This isn’t just a job - it’s your chance to become a pivotal part of a growing team where your work will directly impact business success. You’ll gain exposure to varied IT projects and have the opportunity to develop your skills in a supportive environment. If you’re ready to make an impact and elevate your IT career, we’d love to hear from you Send your CV to bob. bath mexasolutions. com and let’s start the conversation.