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Station Assistants + Retention bonus, Swindon
Location: Swindon, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
c5795edbf480
Job Views:
8
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Role
As the first or last point of contact on a customer's journey, you'll be assisting customers in the station.
Duties:
1. Ensuring passengers travel safely through the stations to the event
2. Directing passengers to queues using the queuing systems in place
3. Directing passengers to buses if provided
4. Controlling/observing customer numbers on the platform to prevent overcrowding
5. Assisting passengers with queries regarding next train and calling patterns
What are we looking for?
We seek focused and flexible individuals who can balance safety and customer service. It's a challenging but rewarding role, offering a first step into our industry and potential career growth within our business. Applicants must be 18+ years old.
You will need to:
1. Maintain a professional yet friendly approach to work
2. Be passionate about delivering excellent customer service
3. Enjoy working in a team but also capable of independent work
4. Possess first-class interpersonal skills
5. Thrive in a busy environment and stay calm under pressure
6. Be safety conscious, able to identify and anticipate risks
Please note: There is a zero-tolerance policy on Drugs and Alcohol, and a test may be required prior to start if successful.
This role could lead to other opportunities within the Network.
Adecco acts as an employment agency for permanent recruitment and as an employment business for temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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