Company Profile
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Job Title: Contract Support
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team.
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.
RESPONSIBILITIES
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Providing support to the client and answer calls and emails in a professional and timely manner
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Determine the nature, priority of faults based on information provided by the client
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Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders
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Managing the supply chain and drive them to attend within required SLA’s
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Driving the engineering team to attend to all callouts within required SLA’s
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To obtain a comprehensive understanding of the scope ...