Pcn Appeals Officer
Location: Wembley
You will assist in the reduction of representations, particularly with CCTV, and help with School Street representations. A knowledge of the school street scheme is required.
Principal Accountabilities:
1. Be highly proficient in the standard word processing systems used to progress parking appeals, maintaining that proficiency as new software packages are added.
2. Have a complete understanding of relevant traffic and parking legislation to consider appeals following 'representations', deciding whether to accept or reject the appeal, and sending out appropriate decision letters.
3. Prepare appeal papers for submission to the Environment and Traffic Appeals service, and represent the Council at Appeal Court Hearings when necessary, ensuring all appeals are dealt with within the specified time limits.
4. Prepare evidence for legal actions in the County Court.
5. Administer the Debt Recovery process, including witness statements, management of bailiffs, and County Court hearings, ensuring compliance with legal constraints and policies.
6. Respond to enquiries, service requests, and complaints from all sources, particularly members of the public, councillors, statutory bodies, and other Council departments in a professional manner within corporate timescales.
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