Job DescriptionConnells Group is seeking a skilled CRM Administrator to join our dynamic team. In this role, you will be essential in managing and customizing our CRM system to meet the unique needs of our three business divisions: Connells, Sequence, and Countrywide. You’ll work closely with internal and external stakeholders, ensuring our CRM system is optimized to support and enhance our business processes.What the role involvesAs a CRM Administrator, you will gain a deep understanding of each business function to improve operations through effective CRM administration and consultation. You will manage user permissions across all business functions, onboard and train new users on the CRM system, and collaborate with the Land & New Homes team to identify business requirements and coordinate CRM improvements with third-party vendors. Your role will also involve supporting integrations with third-party plugins such as Yoti, Glenigans, and Credas, analyzing usage data to provide insights into team operations and productivity, and ensuring data integrity by preventing duplicate information in the CRM.Additionally, you will provide day-to-day system administration, troubleshooting, and user support, update internal training materials to ensure they reflect the latest CRM information, and monitor and evaluate team performance, identifying areas for improvement. You will also advise on and ensure complianc...