Job Title: Parts Customer Support - Fixed Term Contract 18 months
Reports To: Parts Supervisor
Function: Service
Location: Knowsley
Are you a talented administrator thats eager to demonstrate your organisational skills and customer service? Join Clarke Energy as Customer Support for our Parts Team, where youll play a key role as first point of contact for both internal and external customers,
Job Purpose
To assist with the identification, processing, purchasing and despatching of spare parts for the Clarke Energy customer base in the UK including overhauls
Key Responsibilities
Liaise with customers from the point of initial enquiry through to invoice despatch, ensuring that they receive a first-class service at all points of the process.
Liaise with Site engineers about their orders for parts, ensuring that requirements are clear and met in a timely fashion.
Support Overhaul Parts Coordinator
Liaise with Warehouse team to ensure that parts are despatched on time and arrive as expected.
Process orders in accordance with agreed procedures and contractual requirements.
Produce reports for customers and clients using a variety of computer packages including Excel.
Follow and adhere to Health, Safety, and Environmental standards and regulations at all times...