Company: JJM Networks
Job Title: IT Support Engineer
Location: Pacific House, Kingstown, Carlisle CA3 0LJ
Salary: £28k - £35k (Dependent on Experience)
About Us:
JJM Networks is a managed IT support company located on the outskirts of Carlisle, just off Junction 42 of the M6. Our clients rely on us for their critical IT infrastructure needs, where we provide support and maintenance, server installations, and more.
Responsibilities:
1. Provide technical support to clients via phone, email, and in-person.
2. Diagnose and resolve hardware and software issues.
3. Install and configure computer systems and applications.
4. Manage and maintain IT infrastructure and networks.
5. Document technical procedures and user guides.
Qualifications:
1. Proven experience in IT support or a similar role.
2. Strong knowledge of computer systems, mobile devices, and other tech products.
3. Ability to troubleshoot and resolve issues efficiently.
4. Excellent communication skills and customer-oriented approach.
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