ServiceNow Trainer
9 month contract - Inside IR35 (Rate TBC)
Hybrid working - June, July and September high level of onsite working required in the West Midlands.
Our client is undertaking a large transformation programme and is implementing ServiceNow (Xanadu).
They require an experienced trainer to deliver online and onsite training to circa 125 staffs with various levels of knowledge.
Responsibilities
? Design and deliver comprehensive training programs on the ServiceNow platform, tailored to various skill levels.
? Create and maintain training materials, including documentation, presentations, and video tutorials
? Conduct virtual and in-person training sessions to educate end-users and administrators on ServiceNow functionalities.
? Collaborate with stakeholders to identify training needs and develop customised training solutions.
? Stay updated on the latest ServiceNow features, modules, and best practices to ensure training is current and effective.
? Provide feedback and assessments to measure trainee progress and adjust training strategies as needed
Qualifications
? Proven experience as a ServiceNow Trainer or extensive hands-on experience with ServiceNow
? Strong knowledge of ServiceNow modules, including ITSM, HRSD, ITOM, or others.
? Exceptional verbal and written communication skills
? Ability to explain technical conc...