Evening Room Attendant - London Are you passionate about hospitality and looking to be a part of a dynamic team in a luxurious environment? Firmdale Hotels is excited to offer an opportunity for an Evening Room Attendant at our renowned Ham Yard Hotel, nestled in the heart of London. Firmdale Hotels is an award-winning boutique hotel group, celebrated for its unique and stylish accommodations, exceptional service, and welcoming atmosphere. Our hotels are known for their individual character and vibrant interiors, creating a home-away-from-home experience for our guests. As an Evening Room Attendant, you will play a crucial role in ensuring our guests enjoy a flawless stay. Your primary responsibility will be to clean and maintain our uniquely styled rooms to the highest standards of excellence. Each room at Ham Yard Hotel is distinctively designed, offering variety and a touch of creativity to your daily tasks. Responsibilities: Ensure all guest rooms are impeccably cleaned and maintained. Provide exceptional attention to detail in all cleaning and maintenance tasks. Work collaboratively with the housekeeping team to uphold our high standards. Address guest requests and concerns with professionalism and efficiency. Contribute to a welcoming and comfortable environment for all guests. What you Need: A keen eye for detail and a commitment to excellence. The ability to work efficiently under pressure while maintaining high standards. A passion for delivering outstanding customer service. Strong oganisational and communication skills. A team player who thrives in a collaborative environment. What We Offer: Competitive annual salary of 28,450 plus service charge. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Times Best Places to Work 2024 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year - Helle Jensen - Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London. Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.