Job summary
Amazing things happen across our services every day.
We provide hospital care for children and adults across Stockport, the High Peak, and beyond, as well as community health services across are the second largest employer in Stockport, with a highly-skilled, committed and dedicated workforce.
Our stroke and surgical services at Stepping Hill Hospital are highly rated nationally, and we run one of the largest orthopaedic departments inthe country. We are an associate teaching hospital, helping to train doctors and nurses for the future.
An exciting opportunity has arisen for a highly motivated individual to provide an effective and responsive business support service to the Strategy and Partnerships team and the Finance Team. This role will support teams across Stockport NHS Foundation Trust and its sister hospital, Tameside & Glossop Integrated Care NHS Foundation Trust
Main duties of the job
Reporting to the Senior Strategy & Partnerships Manager, the post holder will be responsible for:
Providing and coordinating business support and secretarial services, including preparation and distribution of agendas and papers for Committees and other relevant meetings as appropriate, under the direction of the Deputy Director Strategy & Partnerships and Director of Finance, in accordance with Trust policies, procedures and timescales;
o Taking and transcribing accurate minutes of formal meetings in a timely fashion, taking into account the Data Protection Act and Freedom of Information, ensuring that all follow-up action is taken and action logs completed accordingly;
Supporting the teams with the management of projects that deliver the Trust strategic and operational plans
Effectively managing the diary for the senior team where required, including arranging appointments and project groups/meetings, prioritising meetings/appointments as necessary, ensure sufficient work/reflective time;
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
1. Between 27-33 days of annual leave plus bank holidays
2. NHS pension scheme membership
3. Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
4. NHS Staff discounts
5. Cycle to work scheme
6. Salary finance - for loans, savings, budget planning and tips on managing debt
7. Stockport Credit Union- for local financial advice
Job description
Job responsibilities
Main Duties and Responsibilities
Provide and coordinate business support and secretarial services, including preparation and distribution of agendas and papers for Committees and other relevant meetings as appropriate, under the direction of the Deputy Director Strategy & Partnerships and Director of Finance, in accordance with Trust policies, procedures and timescales;
Take and transcribe accurate minutes of formal meetings in a timely fashion, taking into account the Data Protection Act and Freedom of Information, ensuring that all follow-up action is taken and action logs completed accordingly;
Support the teams with the management of projects that deliver the Trust strategic and operational plans, gathering information and undertaking enquiries as and when is necessary;
Effectively manage the diary for the senior team where required, including arranging appointments and project groups/meetings, prioritising meetings/appointments as necessary, ensure sufficient work/reflective time;
Receive, screen and distribute all incoming mail. Prepare/commission draft responses as necessary, identifying appropriate action or referral. Initiate follow-up action where necessary;
Manage incoming emails, ensuring briefings and follow-up actions take place and deadlines met;
Act as Office Manager for the department, taking responsibility for the ordering of office furniture, computers, etc;
Take responsibility for the overall maintenance of the Aspen House building and facilities, liaising with Facilities and Estates as required;
Effectively manage the allocation and usage of the meeting rooms within Aspen House;
To oversee the maintenance and development of the relevant pages of the Trust Intranet and website as required by the corporate departments and to maintain the content of the Counter Fraud intranet site on behalf of MIAA;
To act as Controlled Stationery Officer for the Trust, ordering and supplying of prescriptions for outpatient clinics in the Trust. Supplying controlled Stationery to department, stock control, ordering stock including prescriptions, keeping accurate record of stock received and issued;
To open electronic tenders and authorise for Procurement to have access to them after the closure date;
Create and maintain documents in the corporate style using electronic information systems such as email, electronic diaries, internet/intranet, word processing, copy typing, creating databases, spreadsheets and PowerPoint presentations as and when required;
Arrange routine and ad-hoc meetings, seminars, workshops and presentations both within and external to the Trust, attending in a support capacity as necessary;
Act as a point of contact for senior teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously;
Ensure strict confidentiality is kept at all times when dealing with sensitive and confidential information;
Take a lead role in organisation of the team, including co-ordinating meetings and supplying the relevant information required for financial and HR processes and systems
Take the lead in supporting Stockport and Tameside Capital meetings by producing minutes of meeting and tracking/managing actions.
Take the lead in tracking and monitoring business cases across Stockport and Tameside;
Develop and maintain effective electronic filing systems, to ensure that information is kept securely and is accessible to other members of the team;
Required to input, monitor and check data produced and required for on-going programmes and projects;
Working with all team members in the collection of information for progress and performance reporting on relevant projects;
To carry out other appropriate delegated duties as required;
Maintain timely and accurate outputs for all work, balancing continuing and intense work against an unpredictable pattern of daily operational demands;
Respond to new demands in the role and to build those responses into sustainable systems and activities;
Maintain and evidence continual professional development record.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Person Specification
Qualifications
Essential
8. GCSE English and Mathematics (or equivalent/Functional skills)
Desirable
9. Project or programme management qualification
Knowledge
Essential
10. Knowledge of a full range of administrative and organisational policies and procedures, acquired through knowledge, training and relevant experience.
11. Good working knowledge of all Microsoft Packages (Word, Excel, Access, Powerpoint)
Desirable
12. Knowledge of the NHS
Experience
Essential
13. Experience of working with routine and urgent work in an administration and secretarial capacity usually gained through previous Experience.
14. Experience of handling issues that are sensitive and confidential.
15. Experience of developing and maintaining office systems including electronic and physical filing systems.
Desirable
16. Previous experience of working in the NHS or similar environment
Skills and abilities
Essential
17. Ability to organise and prioritise own workload
18. Able to communicate in a professional manner with people at all levels (including telephone contact)
19. Able to work under pressure and to tight deadlines. Use of initiative and ability to work unsupervised in a constantly changing environment.
20. To act as an effective member of a team, supporting other members where appropriate and contributing fully to the work of the department