Job Title: Warehouse Shift Manager Location: Blackburn Salary: £36,000 - £38,000 Bonus Excellent Benefits The Company: Our client is a 3PL with operations across the UK. The Blackburn distribution centre is a multi-customer warehouse operation providing fulfilment services for several well-known brands. Shifts are Monday - Friday, 6-2/2-10 rotation. The Role: The Warehouse Shift Manager will be responsible for end-to-end warehouse processes for multiple customers. This is a customer facing role, you will need to be comfortable in reporting on operational performance both in person, and via daily calls. You will be required to ensure all warehouse activities are completed to the highest standard, whilst focusing on the development and engagement of your team. Responsibilities will include; Developing your team of direct and indirect reports through regular feedback and a consistent approach to the appraisal process. Planning and achievement of required KPI’s and SLA’s within the agreed budget. Monitor process compliance and ensure the highest QC standards across all warehouse activities. Day to day organisation of resources (equipment and labour) to deliver the best possible service levels. The Candidate: We are looking for a proven Shift Manager with a experience of using data to inform decisions. Ideally, you will have experience of managing multi-customer operations in a B2b/B2c warehouse operation. You will have responsibility for people management with support from HR in addition to the operational responsibilities – experience of leading return to work meetings, appraisals, and disciplinary handling is important. Effective for workload and labour planning skills are required and being comfortable in using various WMS packages is crucial. The Package: Salary of £36,000 - £38,000 per annum 10% Management Bonus Competitive Pension Contributions 25 Days Holiday. Plus; retail discounts, paid volunteering/charity days leave Tom Samuel Recruitment Ltd. Tom Samuel is an executive recruitment consultancy specialising in Supply Chain, Logistics, & Buying, Merchandising, from middle management to board level. We use our industry knowledge to offer the personalised service associated with an independent business ensuring we really understand your requirements. This enables us to find the UK's leading supply chain, procurement, buying and logistics candidates and provide a fast, responsive, and most importantly, a high-quality recruitment service. For further information, please call Gareth directly on 0161 507 2832.