Job Description
Please note this role is Hybrid and can be based in Welwyn Garden City or Liverpool (2 days per week in office)
Overview of Role
To manage the support and administration of our Finance systems, working with the Finance department to ensure their systems are robust and reliable.
To support the Finance Systems team, IT teams and/or third-party suppliers on changes to the Finance Systems including system patches and upgrades.
Key Responsibilities
Responsible for the support and maintenance of third party finance specific systems, including for example banking applications and accounting packages. Below are the activities covered:
• User set up and maintenance
• Administration tasks including system setup and configuration changes
• Assist and train new users in how the systems are used where needed
• Checking and reconciling data is flowing accurately between systems
• Provide support for end users, answering questions and dealing with issues plus escalation to 3rd party or internal IT support teams where needed
• Managing problem/issue fixes with related 3rd party suppliers or internal IT teams
• Scheduling and managing system patches, upgrades/releases and hardware improvements with assistance from related IT teams including regression testing
Qualifications and Experience