Company Description Part of the Culina Group, IPS is the UK market leader in Contract Packing solutions. IPS provides the most extensive pool of Contract Packing equipment and expertise available in the UK. IPS continues to grow and is now widely integrated and embedded within operations right across the Culina Group network. Job Description Quality Manager at IPS is a customer facing role which will serve as first point of contact for customer visits and external audits. The Quality Manager will manage and maintain food safety, legal and quality of all products produced at IPS Featherstone, in accordance with IPS QMS, BRC standards and Customer Codes of Practice. Key Duties of a Quality Manager: Adhere to and promote best practice in accordance with company health and safety requirements Represent the Quality Team within the site Senior Management Team Effective management and motivation of the site quality and hygiene teams to achieve commercial, site and quality objectives within the agreed timelines Measuring site standards across all operations in line with business, customer and legislative requirements Review, audit and challenge factory operations with regards to product safety and quality to ensure that manufacturing operations maintain the highest standards in line with the overarching Group Quality Management System Act as the site HACCP Team Leader ensuring development and monitoring of the site HACCP system. Manage and conduct Internal Audits to ensure compliance to internal and external standards. All anomalies are to be reported and closed out Champion the Food Safety Quality Culture plan and Customer Complaints reduction for the site and develop and report leading measures Work collaboratively with internal and external customers to effectively deliver change, improvements and new products to the business ensuring food safety and quality whilst demonstrating the business behaviours. Work collaboratively with the central group technical function to assist in the development, implementation and management of Quality Management and operating procedures including allergen management, micro management, pest control and hygiene operations. Using Root Cause Analysis, ensure that any non-conformances including audit actions and customer complaints, are investigated and acted upon to minimise any future risks. Manage the training and development of new starters within own department and provide ongoing training. Undertake such other duties as may be required from time to time, that reasonably fall within the scope and grade of the post. Qualifications FMCG Food Manufacturing Background, preferably in ambient, shelf stable products Working within or supplying leading retailers or major brands Managing and accountable for a site QA & Hygiene Team Working to KPIs/Deadlines Management of Food Safety, Legality and Quality Systems HACCP Level 3 or above Food Hygiene Level 3 or above Internal Audit Training PC Literate Experience in Root Cause Analysis Communication ability to communicate in a clear and positive manner and foster an open and collaborative culture Additional Information As part of our drive to make IPS a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Competitive holiday entitlement of 25 days plus 8 bank holidays. Pension scheme we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4 % employee and 4 % employer Life Assurance - x4 your annual salary Wellness Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our WinningTeam