WE’RE SERIOUSLY INTO HEALTHY SKIN. AND SO ARE OUR BRANDS. WE ARE THE HOUSE OF BRANDS. We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin. Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners. Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme™ to feed the skin from within, Environ® to fortify the skin and et a. to finish. Eventis technology to supports and enhances the journey to 100% skin health. The iiaa is more than skincare. It’s award-winning skin health. And its overall health. It’s looking great on the outside and feeling even better on the inside. It’s a confidence that comes from embracing whoever you are, whatever your age. Awards: Tatler Beauty Awards 2023 – Advanced Nutrition Programme, Winner Best Sustainable Supplement Skin Accumax Get the Gloss Wellness Awards 2023 - Advanced Nutrition Programme, Silver Winner Best Skin Supplement - Skin Accumax The Veggie Awards 2023 - GOLD: Vegan Makeup - et al Complexion Glow Refillable Compact SILVER: Vegan Makeup - et al. Cream Concealer SILVER: Plastic Free Innovation – et.al. Complexion Glow Refillable Compact Press: Tatler titles Environ Focus Care Moisture HA Hydrating Serum as ‘Best Green Packaging’ About this role We are seeking an enthusiastic and driven Skincare Specialist to join our wonderful team of dedicated professionals in Harvey Nichols. The successful candidate will demonstrate superb customer service skills and have previous experience working in a comparable high end, luxury environment. You will thrive in a target driven role, enjoy building rapport and relationships with clients and creating bespoke skincare plans on an individual basis. We are open to candidates who are looking for full-time (5 days) or part-time (3 days) work Key Responsibilities Conducting in-depth skin consultations using the latest skin imaging technology Performing mini electrical taster facials Recommending bespoke skincare packages for clients post consultation Helping to assist in any client queries Create and implement on-counter activity and events to drive incremental retail sales and achieve daily retail targets and KPIs Deliver exceptional game-changing customer service Desired Skills and Experience NVQ Level 3 (or equivalent) required Proven experience in skincare and beauty sales, ideally in a premium retail environment A passion for beauty and results driven skincare Positive can-do attitude: we believe in having a positive and optimistic attitude about everything we do because it inspires others to have the same Proactive approach to sales What’s in it for you? 25 days’ annual leave, rising the longer you stay with us. Three gifted days (non contractual). A monthly allowance to spend on our products, plus additional discounts. Free annual eye test at Vision Express. Cycle to Work scheme. Recommend a friend scheme: we reward you for bringing people into our business. Season travel card loan. Excellent opportunities to grow and move within the company. We are committed to creating a work environment that doesn’t discriminate against age, disability, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation