Circa £60,000-£63,000 (Dependant on Skills & Experience) Permanent Full-time Huntingdon 26 Days annual leave Double Matched Pension Scheme Private Healthcare Come and join our team Anglian Water is seeking a dynamic and strategic Growth Development Manager to drive developer customer growth in the East of England and Hartlepool regions. This pivotal role will oversee relationships and service management for national, regional, and local businesses that support housing and business expansion within our region. This role blends client-facing service with strategic planning, requiring close collaboration with internal teams such as planning, delivery, strategy, continuous improvement, and marketing. If you thrive in a fast-paced environment and excel at building lasting client relationships, this could be the perfect role for you. Strategic Leadership: Develop and manage the account strategy to deliver industry-leading services to Developer Customers, ensuring 25,000 new developments connect annually. Customer & Stakeholder Engagement: Lead relationships with key Developer Customers from initial contact to infrastructure delivery, acting as the primary escalation point for issues. Financial & Commercial Oversight: Oversee financial performance, drive revenue growth, and optimize service management processes. Regulatory & Infrastructure Planning: Lead discussions on regulatory contracts, infrastructure investment, and planning to align with business needs. Data-Driven Improvement: Conduct business reviews, analyse data, and enhance services through continuous process improvements. Team Leadership: Build and develop a high-performing service team, setting objectives and managing performance. CRM & Reporting: Ensure accurate data capture and reporting through CRM systems. Industry Representation & Communication: Represent Anglian Water at industry events, deliver impactful presentations, and drive effective communication strategies. Cross-Functional Collaboration: Work with Partner Account Managers and Commercial Operations teams to support infrastructure delivery and business growth. What are we looking for in a Growth Development Manager? The ideal candidate will have a strong commercial mindset, and a proven ability to identify and manage business opportunities. Strong leadership skills and the ability to build lasting relationships with clients and stakeholders are essential. Key responsibilities and requirements: Experience in business development and account management within customer services. Proven experience in Developer Services in the water industry or similar sector, specifically experience and understanding of large commercial developers and NAV customers. Strong commercial acumen with a focus on ensuring value for money Proficiency in CRM tools and data analytics to drive strategic decisions. Excellent communication, negotiation, and influencing skills. Strategic thinking aligned with customer needs and business goals. Ability to balance business objectives with financial and customer considerations. Strong leadership and team management abilities. Proven track record of building and maintaining strong client relationships. As a valued employee, you’ll be entitled to: Full private healthcare with no excess 26 days leave, rising with service Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion A flexible working culture Competitive pension scheme – we double-match your contributions up to 6% (for 18% combined) Life Assurance at eight times your salary Personal Accident cover – up to 5x your salary Bonus Scheme Lots of great discounts Flexible benefits to support your wellbeing and lifestyle Why Anglian Water? We welcome everyone As an equal opportunity employer, we consider all qualified applicants, no matter their gender identity, ethnicity, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We hire and nurture based on merit and a shared passion for making positive impacts. Our commitment is to provide an inclusive environment where everyone feels they belong & can use every drop of their potential Closing date: 13/4/2025 loveeverydrop