This is a remoteposition.
4 months contractwith a LocalAuthority.
CustomerHub Officer (Revenue andBenefits).
JobSummary:
·This position requiresexpertise in handling housing benefit claims including processingverifying income and capital details and managing council taxreduction.
KeyDuties/Accountabilities:
·The role involves checking50 claims per month between now and December using systems like RBlive and NorthgateNEC.
·Theres a focus on accuracyas evidenced by the Housing Benefits AccuracyAward.
EssentialExperienceRequired:
·The candidate must befamiliar with information systems like RB line and documentmanagement systems to ensure compliance with DWPguidelines.
·Training time is limited sothe expectation is to hit the ground running in processingverifying and qualitychecking benefitclaims.
Additionalinformation tonote:
·This post isparttime 15 hours perweek.
·This post is fullyremote.
The closing date forthis position is Tuesday20/08/2024.