The UK's leading specialist fitness and leisure recruitment agency.
Service and Delivery.
Role: Club Manager
Location: Wapping, London
Salary: upto £40,000 depending on experience
About Us:
Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well- established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.
Club Pilates has more than 1000 studios across the globe, spanning 4 continents, Club Pilates is the largest Pilates brand and studio network worldwide. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Ranked in Entrepreneur Magazine’s Franchise 500 List six years running and Inc. Magazine’s Inc. 5000 list multiple years, Club Pilates leads the Pilates industry in providing every-body with the opportunity to experience the benefits of Pilates.
POSITION:
The ideal Manager will oversee all Studio functionality from Sales to Instructors.
REQUIREMENTS:
* 3+ years of retail/service sales or fitness sales experience.
* Confident in generating personal sales and training Sales Reps in sales
* Ability to manage and drive 4 revenue streams: memberships, retail, private training,
and teacher training
* skills in person, on the telephone and via email
* Ability to excel in a fast changing, diverse environment.
* Ability to recognize areas of improvement and make changes using good judgement.
* An affinity and passion for fitness.
* Solid writing and grammar skills.
* Highly organized, proficient in data management, ability to prioritize and meet
deadlines.
* Professional, punctual, reliable and neat.
* Strong attention to detail and accuracy.
* Trustworthy and ability to handle confidential information.
* Ability to work harmoniously with co-workers, clients and the general public.
* Proficiency with computers and Studio software.
DUTIES
* Lead generation including Grass Roots Marketing and Networking
* Implement sales process to schedule prospects into Demo class
* Membership sales
* Manage staff schedule
* Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
* Supervise Sales Representatives
* Hire/Manage all instructors at the studio
* Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
* Review instructor evaluations performed by Master Trainers
* Independently make decisions related to high level customer service
* Collect out-standing dues
* Maintain cleanliness and organization of the Pilates Studio
* Enforce Club Pilates policies and procedures
* Ensure all forms, administrative supplies, and studio literature is stocked and visible
* Schedule and participate in networking/community events and studio promotions
* Strategically manage marketing campaigns to generate leads for the studio
* Any other duties as assigned