Full & Part time positions available
Who we are
At LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH SPA, we're passionate about improving your sense of well-being, so you can feel your best self. We believe our spa treatments are more than skin deep; they're a vital self-care ingredient.
Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi-sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.
Scotland has very strong support from our customers with Scottish people spending the highest amount of money per head with Lush than any other country in the world! We also like to paint the city Pink in the festive months with the 3 Glasgow Stores working closely together and achieving 8% of total UK&I Snow Fairy sales in our city. Glasgow is in the top 5 UK shopping
destinations and we are seeing a growth back to our international visitors and tourists. Our Anchor store includes the Lush Spa, Shampoo Bar, bespoke party & events space, Coffee Kiosk, florist and many other exclusive products and ranges.
March 2025 marks the 1 year anniversary of Scotland's newest Lush Spa! We've accomplished a groundbreaking year in the heart of Glasgow and are looking to expand our talented team to help the people of our city 'Slow Down to Speed Up.'
Who are we looking for?
The Lush Spa allows us to showcase LUSH's values, ethos and products in a truly amazing way. There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the 'ultimate demo' for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences to all our clients!
We are looking for enthusiastic, qualified Spa Therapists with a passion for performing immersive experiences on a range of different contracts from 24 - 32 hours.
Good to know
Start date & Onboarding
The successful candidate will start on Monday, 24th March or earlier. They will complete at least 10 days of onboarding at the Glasgow City Spa. The onboarding period will allow them to learn about the brand, meet their colleagues and begin training.
Training
Upon completion of the onboarding period, you will attend a 6-week training course at the Lush Spa Training Center in Poole, Dorset. This training period will run Monday through Friday and you will learn 6 of our core treatments.
To be considered for this role, you must be available for travel to Poole on Sunday, 6th April and available for the entire training period, which begins on Monday, 7th April and ends on Friday, 16th May.
Travel expenses to and from Poole will be covered by LUSH, as well as travel expenses for 2 weekends of your choice during the training period. Additionally, accommodations in Poole will be provided for the duration of your stay.
Please note that the training dates are not flexible and cannot be changed but we can discuss further with the right candidate.
Start date in your spa location
Upon completion of your training, your expected first week in your spa will be the week commencing 19th May.
Diversity matters
We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Key Responsibilities
* Performing Lush Spa Treatments following set routines and standards
* Representing the Lush Spa on the shop floor and across the business
* Looking after clients experiences, making sure their journey runs smoothly
* Supporting the day to day running of the spa
* Booking and upselling treatments using our booking system
* Maintaining high standards in the spa (cleanliness, presentation, hygiene...)
* Being responsible for your own wellbeing using the available tools that are provided
* Keeping product & treatment knowledge up to date
* Supporting stock control management
Skills & Experience
* NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
* Practical work experience within a similar role performing body massages and facials.
* Passionate about delivering excellent customer service and treatments.
* Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.
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