Senior Benefits Advisor
Level 2.5 - Supervising Associate
Location: Birmingham
Hybrid working: Currently 1-2 days per week in the office
Role Purpose And Accountabilities
Supporting the Benefits Manager in developing and delivering the Benefits proposition across multiple entities and service lines. The role requires a sound knowledge of contractual and flexible employee benefits, benefit systems functionality, and benefit legislation. It will serve as the main point of contact for benefits and financial wellness expertise for the UK firm, playing an integral role in educating, implementing, and enhancing the Total Reward agenda at EY.
Reporting line
Benefits Manager (L3)
Key Responsibilities
Benefit Strategy
* Support the design, implementation, education, and administration of the UK benefit program and policy for approximately 20,000 employees across multiple service lines.
* Assist in managing the professional supplier selection process, oversight of key deliverables, and renewals.
* Project manage and coordinate the annual flexible benefits enrollment window (UK and Ireland), alongside the system provider.
* Consult, advise, and guide the business on benefit policy matters.
* Support in resolving escalations/issues raised by employees.
Financial Wellness Strategy
* Support the design, implementation, education, and administration of Financial Wellness programs at EY.
* Gather employee feedback and monitor program adoption, making recommendations for improvements.
* Assist in designing content for "You + Money =" and in planning employee education, communication, and engagement.
* Support the professional supplier selection process, oversight of key deliverables, and renewals.
Governance and Risk Management
* Support procurement processes for benefit contract renewals and onboarding of new providers.
* Manage end-to-end IT, risk, and data compliance processes for onboarding and renewal of third-party vendors.
* Ensure compliance with internal governance standards within deadlines.
* Liaise with stakeholders within the compliance and risk framework.
Relationship Management
* Collaborate with Talent, Risk Management, Procurement, Shared Services, and senior stakeholders.
* Support relationships with third-party vendors to ensure high-quality service delivery.
Skills
* Manage multiple priorities, meet deadlines, with strong communication and networking skills.
* Technical knowledge including legislative changes, HR systems integration, and system implementations related to IT, Security, and Data Protection.
* Ability to succeed in a virtual team environment.
* Knowledge of the UK benefit market, current and future trends.
* Data analytics, budget management (up to £1,000,000 per annum), reporting, and presentation skills.
Experiences
* Extensive HR experience with UK/global benefits, with a proven track record of success.
* Experience leading projects with multiple work streams and managing senior stakeholders.
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