Gloucestershire Hospitals NHS Foundation Trust
This Business Administrator Level 3 apprenticeship at Gloucestershire Hospitals NHS Foundation Trust is an exciting opportunity to learn new skills and become part of the Apprenticeships and Career department who plays an important role in developing the skills of existing staff as well as attracting new apprentices into the Trust.
The Apprenticeships & Careers Team attract and develop a workforce with the right skills, knowledge and competence necessary to deliver safe patient care and to enhance the quality-of-service delivery in line with our Trust vision of "Best Care for Everyone".
This apprenticeship is suitable for anyone with a desire to learn and develop their business administration and customer service skills with a view to beginning a career in administration and gain a Business Administrator Level 3 apprenticeship.
Main duties of the job
* Enter and maintain apprenticeship records on ESR (Electronic Staff Record) system
* Gather reports (scheduled or as requested) from ESR
* Ownership of the Apprenticeships and Careers Team mailbox
* Provide support to the Team with planning for events, booking rooms, creating PowerPoint presentations and general advertisement for events (e.g. Award Ceremony)
* Preparation of the Effective Mentoring and T Level Work Based Supervisor workshop resources
* Liaising with Team to create the resources and collection/distribution of careers trolley's ready for events
* Administrative and data management support to the Apprenticeships & Careers Team
* Edit and maintain intranet content, network with schools, academies and colleges, and publicise activities
* Advise and support with the experience in the workplace policy at Gloucestershire Hospitals NHS Trust
About us
Being part of the Apprenticeships and Careers Team you will be an important team member enabling apprenticeships to be offered to existing staff and newly recruited individuals.
We are an award-winning team, supportive of each other, and have a strong team ethos. Working in this team will give you a real insight into NHS working and kick start your career in administration and the NHS.
Job responsibilities
1. Attend all mandatory components of the Apprenticeship Framework including:
* Corporate induction
* GHNHSFT mandatory training
* Department-based vocational assessments
* Progress review meetings
1. Undertake training as required and agreed with the mentor, supervisor, and external assessor and complete the competencies relevant to the work area/department
2. Provide effective and efficient administration to arrange and organise meetings, venues, and record meetings by taking minutes as required
3. Liaise with Training Records to ensure classes are created and training dates uploaded onto ESR, amend bookings, monitor and close entry once training has taken place
4. Provide effective, accurate, and efficient data entry, financial and purchasing administration support to the Apprenticeships and Careers Team by managing the requisition of externally funded education programmes
5. Administer incoming and outgoing invoices and statements including preparing invoices for authorisation, or requisition through the P2P system generating a transaction log
6. Ensure administrative, data management, and secretarial support (as appropriate) ensuring auditable information is readily available to Health Education England South, CQC, and the National Apprenticeship Service if required
7. Maintain effective and professional email, written and telephone communication with Trust staff at all levels
8. Understand the needs of both internal and external enquirers appropriately signposting in a sensitive manner to provision/team members within the departments
9. Proactively promote the Apprenticeships and Careers Team workstreams by managing, editing, and maintaining intranet content
10. Coordinate and support the Career Role Model programme
11. Promote equality at all times and respect privacy and confidentiality, acting appropriately and professionally upon any sensitive information in accordance with Trust policy
12. Undertake specific tasks to improve Apprenticeships and Careers provision as determined by the Apprenticeships and Careers Team Manager and Departmental Objectives
13. Participate fully in personal appraisal and development review process, maintain and complete the Apprenticeship portfolio
14. Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager
Person Specification
* GCSE Grade 3/D English and Maths
* Intermediate IT skills and the ability to adapt with the IT systems used by Gloucestershire Hospitals NHS Trust
* Good communication skills, both verbal and written
* Prioritise daily tasks to achieve set timescales
* Ensure accuracy of details entered in our electronic systems
* Ability to deal with demand-driven workload in a busy, distracting environment
* A professional telephone manner
* Communicate effectively with a range of people
* GCSE Grade C/4 or above in English and Maths or equivalent Functional Skills Level 2 in English and Maths
* Ability to manipulate large quantities of data as requested
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contact
Contact the team on 0300 422 5176 and speak with Becki Henderson or Sarah Pinkney.
Address
Apprenticeships and Careers Coordinator
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