To be responsible for undertaking a wide range of reception duties and the provision of general support to the multi-disciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. PERSONAL QUALITIES Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure