Job Description
Simulations Editor (Temporary role)
South Bristol / FREE parking / 100% office based
Monday to Friday 9am – 5pm
Pay rate between £12.00 - £13.00
Start date approx. ASAP - 3 month assignment may be extended
The Company:
Our client, an expert in their field is well established and deliver world-class technical support on behalf of their impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives.
The Job:
This role requires a Simulations Editor to join our client team and deliver device builds using in house tools which accurately replicate visually the ‘how to’ steps on a given device or application. Management of time is a core requirement and tracking of builds to completion on time, to company and client guidelines.
The tools will be used on both agent and customer facing platforms.
Core requirements
* Build simulations from scratch (Lead devices)
* Create and edit content in response to;
* Operating System (OS) updates
* Unique selling points
* Client requests and feedback
* Voice of customer insight
* Market trends
* Stay up to date with the latest device and operating system releases
* Perform additional fixes on devices once tested & quality checked
* Assign tasks to the team on a rota basis and help to monitor progress accordingly
* Review and update content in response to insight & feedback
Strategic requirements
* Play a key role in implementing content strategy by providing the right content delivered appropriately (format).
* Utilise and appraise available insight
* Adhere to best practice standards in content creation and delivery.
Skills/Experience
* Some experience of web authoring tools or a content management system (CMS)
* Organisation & planning
* Experienced user of photo editing software e.g., Fireworks, Photoshop
* Basic HTML
The Person:
* Must have some content writing or proofreading experience too
* Confident pro-active approach – able to propose & crucially follow through
* Technically capable, curious independent thinker- Interest in technology
* Adept in problem solving & resolution