ABOUT US The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION About the role We have a new opportunity for an Income Officer to join our team in Oldham on a full time 6-month fixed term contract basis. Reporting into the Income Supervisor you will ensure that the finance sub-ledgers are accurately maintained and that relevant control accounts are reconciled. You will and be responsible for completing manual and system processes for income processing accurately and in accordance with procedures and timetables. Ensuring internal and external queries are dealt with promptly and effectively and in line with the Guinness policies and procedures. What were looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will ideally be an experienced Income Officer with great customer service skills and an eye for detail. You will also be able to demonstrate the below essential skills and experience: Experience of transaction processing Good knowledge of Microsoft Office, particularly Excel. Proven customer service experience. A commitment to team working and the ability to adapt to change and be flexible. Good time management and organisational skills. Good oral and written communications. Demonstrates the Guinness Behaviours. Desirable: Experience of using Northgate and/or Oracle, or similar housing management and finance systems. Essential Qualifications Level 2 Maths & English or equivalent. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. How do I apply? If you feel you have what were looking for then wed love to hear from you. The first step is hitting the apply button and submitting your online application by uploading your CV. Candidates will be required to complete a timed excel assessment prior to interview and in person interviews will take place at Bower House in Oldham on Tuesday 11th March. Benefits Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay: Annual Performance Score bonus subject to eligibility Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options: There are a couple of health care schemes available depending on the post grade VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme ADZN1_UKTJ