Gascoyne Estates, owners of extensive private family property holdings, manage Hatfield Park, a vibrant and historic estate located in Hertfordshire. Our portfolio includes Hatfield House, formal gardens, parklands, residential and commercial properties, farmland, and forestry. We aim to create lasting social and commercial value for our communities by curating a high-quality environment for living, working, and visiting.
We are seeking a dynamic and inspirational leader to join us as the Director of Visitor Operations. This role is pivotal in enhancing our leisure and hospitality business, ensuring outstanding customer experiences across a range of activities. You will lead a team to deliver a high-quality, profitable annual calendar of events, manage conferences and weddings, oversee on-site filming, and maintain the care and conservation of Hatfield House and Park.
Key Responsibilities:
1. Maximise net income from high-quality events that enhance Hatfield Park’s reputation.
2. Review and streamline operating structures and processes for greater efficiency.
3. Develop and implement an ambitious business plan to increase profitability and reputation.
4. Collaborate with our catering partner to drive revenue from the Coach House Kitchen.
5. Grow the pipeline of weddings, corporate conferences, and private celebrations.
6. Activate Stable Yard and surrounding areas to enhance Old Hatfield as a vibrant de...