The companyA well-established transport and logistics company with daily services throughout the UK, Ireland and Europe.The roleA successful Logistics company are looking for an experienced Pallet Network Traffic Planner to join their team.You will be working in a busy Transport office routing collections and deliveries for our relevant post codes.Answering inbound calls to the business and dealing with requestsPlanning vehicles around requests, challenges and changesMonitoring customer requests, allocating jobs and issuing instructionsKeeping up to date with transport issues and dealing with changes to the days schedulesCommunicate fleet availability and issues to the whole teamLiaising with drivers and colleagues to ensure on time deliveriesPre-brief and de-brief drivers on their daily runs throughout the dayRecord collection/delivery status and discrepancies in systems and escalate where appropriateTroubleshooting critical transport related issues as they arise in a live environmentThe applicantHave a dynamic approach to solve resource and planning resolution/ modificationsComputer literate with strong knowledge of Microsoft Office/Outlook/TeamsHave a basic understanding of Large Goods Vehicles (weights, dimensions and terminology)A good geographic knowledgeA proactive approach to continual professional developmentAn excellent team player, able to work on own initiative and make decisionsAn effective communicatorA positive attitude towards customer service and continuous improvementAbility to question, challenge and improve upon existing processesHours are 12pm until 9am each day
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