To help in various important tasks within our workshop and warehouse area, focusing on goods in and out and stock management.
To include:
Receiving goods into our warehouse and booking into inventory management system.
Picking components / bill of materials for workshop technicians to test and assemble prior to shipping.
Picking orders that do not require testing.
Careful packing of goods for shipping to clients. Parcels can be made up of small components through to a pallet of server systems sometimes weighing in excess of 500kg, but protecting both the product and the company's reputation is essential so care and attention is critical.
Estimating weight and dimensions of parcels for pre-sales shipping cost enquiries.
Safe use of pallet truck or forklift truck within the warehouse to move equipment as required.
Booking delivery shipments with carriers using web-based shipping platform.
Generating courier labels and attaching to the parcels ensuring Commercial Invoices are included with any international shipments as necessary.
Sending despatch confirmation emails to clients to include tracking information from our CRM system.
Managing any incoming emails from clients regarding delivery issues, ensuring communication is passed to relevant team to manage.
Record management - updating systems if any delivery address issues are encountered to avoid future issues.
Ensuring GDPR rules are adhered to with documentation and customer records.
Manage stock levels of packing material to a reasonable level and liaising with office manager when items require replenishing.
Requirements:
Experience in a small business environment.
Proficient in computer use, standard Office Suite and web-based platforms, training as required.
Good at prioritising tasks, ability to multi task.
Added bonus:
The safe use of a forklift around the building is necessary. Training can be provided but preference would be given to an applicant already trained and experienced with using a fork lift truck.
Some local delivery or collection of equipment may be necessary, the company has it's own vehicle for this purpose, so a clean driving licence would be beneficial. We do not do this on a regular basis so should not be a main part of the role.
Working Hours:
Our office is open from 8:30am to 5:00pm Monday to Friday. We can offer flexibility with hours but core hours (11am-4pm) must be covered.