Medical Secretary | Administration | Bristol | Full time | 37.5 hours - can be FT or PT x2 | Competitive salary plus fantastic benefits | Free Parking
Spire Bristol Hospital is looking to recruit an experienced Medical Secretary to join our team and support our valued Consultants in providing a high quality service.
As Medical Secretary, you will be responsible for providing a proficient and professional medical secretarial service to consultants and acting as point of contact for patient enquiries, offering outstanding customer service at all times.
Working Hours: Monday to Friday, 9 am to 5 pm. The manager is happy to consider 2 part-time workers for the role provided that hours can be agreed that work for the business.
Contract Type: Permanent
Duties and Responsibilities:
1. Audio Typing Consultants' clinic notes and letters to General Practitioners.
2. Excellent communication.
3. Booking clinic appointments, closing and opening of clinics.
4. Booking of theatre (where appropriate).
5. Preparing Clinic notes and x-ray’s/reports.
6. Answering patient and Consultant queries.
7. Providing copy clinic letters when needed.
8. Opening Consultants' mail and distributing.
9. Liaising closely with Outpatient Department, X-ray and Medical Records Departments as when information is required.
10. Assisting with any other reasonable duties required daily within the department.
11. Assisting with additional administrative duties required.
Who We're Looking For:
1. RSA Level II.
2. Experience in a similar role, including providing a full high-quality service to consultants and patients.
3. Audio typing.
4. A good knowledge of medical terminology.
5. Full knowledge and application of MS Office.
6. Telephony skills.
7. Caring for others.
8. Teamworking.
9. Flexible & adaptable.
10. Initiative & ownership.
11. Pride & enthusiasm.
12. Understanding of the importance of, and respect for, confidential information.
13. Empathy for the impact of their role on vulnerable and sick patients.
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
1. 35 days annual leave inclusive of bank holidays.
2. Employer and employee contributory pension with flexible retirement options.
3. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers.
4. Private medical insurance.
5. Life assurance.
6. Free Car park.
7. Free DBS.
Our Values:
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
1. Driving clinical excellence.
2. Doing the right thing.
3. Caring is our passion.
4. Keeping it simple.
5. Delivering on our promises.
6. Succeeding and celebrating together.
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
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