We’re champions of the North West and we’re proud that it’s our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.
A key part of the UK’s journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West’s electricity network operator, it’s our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.
We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.
Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.
Our Role
As Training Academy administrator, your role is to provide support for the effective running of the Electricity North West Training Academy and Apprenticeship Team and the wider Engineering directorate, as appropriate.
A key part of your role will be liaising with both internal and external customers to provide them with the appropriate training, interview and trade test dates to obtain or retain their competency and authorisation as appropriate, ensuring that all pre-requisites are met and in line with current competency frameworks.
You will act as a point of contact for training and authorisation related enquiries, and process requests and activities through the current processes and in-house systems. This includes dealing with training requests, booking forms, registers, competency codes requests, interview requests and training refresher requirements. You will plan, programme and administrate the delivery of internally and externally sourced training to meet the needs of the business and third-party contractors working with Electricity North West.
What we’re looking for
To succeed in the role, you must be confident in communicating via email, phone or face to face. Be highly organised with excellent attention to detail and willing to work flexibly to support the wider Training Academy team in achieving targets and objectives.
As the successful candidate, you will:
* Experience of working as an administrator within a customer focussed environment
* Excellent customer service and communication skills, with the ability to communicate effectively with colleagues, customers, suppliers and internal departments across the organisation.
* Understanding of the electricity network
* Good timekeeping and attendance
* Self-motivated and organised team player with excellent attention to detail
* Ability to work under pressure to meet deadlines and targets; prioritise work and use your own initiative to resolve issues
* Experience of SAP procurement process and general ordering of goods and invoicing (not essential)
* Excellent IT and computer literacy skills (in particular MS Office and Excel) with the ability to learn new systems quickly.
* A full UK Driving License
What we’re offering
As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes:
* An annual bonus scheme
* 25 days annual leave increasing with length of service
* Private Healthcare
* An employee rewards portal offering discounts on several well-known brands
* A market-leading contributory pension scheme
* Employee assistance programme
* Opportunity for professional development through our L&D function.
Our people are important to us and we’re passionate about creating a great place to work where we can all be ourselves, reach our full potential and build long lasting careers. We’re striving to increase diversity of thought and talent in our people and to recruit highly skilled workforce that’s representative of the communities we serve. For us, embracing our differences is what makes us stronger.
Should you require any additional support with your application, or any adjustments please contact our Recruitment team at careers@enwl.co.uk or on 0845 366 0092 (option 2)
Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, Disclosure and Barring Service (DBS) and a Drug & Alcohol test.
We reserve the right to close this vacancy early.
We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable.