Contents Location About the job Benefits Things you need to know Apply and further information Location Leeds, Telford About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC is the UKs tax, payments, and customs authority. Our vital purpose is to collect the money that pays for the UKs public services and help citizens with targeted financial support. As such, the need to protect and preserve the ability of HMRC to function and serve the public against threats posed by possible cyber-attacks is critical. Cyber Threat Operations (CTO) is part of the Cyber Security Delivery (CSD) function in HMRC Security. CTO covers a diverse range of responsibilities across the span of anti-phishing, brand abuse management, cyber threat intelligence, data science, and threat hunting. Job description We are seeking an G7 Digital Defence Lead, who will report to the G6 Head of CTO. The successful candidate will manage four SO Digital Defence Managers and have indirect management of their teams. As the Digital Defence Lead, on a day-to-day basis you will be supervising and directing the work of our four Digital Defence strands Brand Defence: protecting HMRCs wider online reputation in spaces such as domain registration and social media. Email Threat Defence: ensuring that HMRCs email controls and associated security awareness measures are functioning effectively to protect our staff. Malicious Communications Defence: supporting our customers who receive malicious communications spanning approaches from phishing to vishing; and, Technology: supporting CSD and Digital Defence capabilities by crafting and maintaining vital software and platforms This is a truly unique position that is rarely advertised. You will need to be an experienced manager who is comfortable operating across the suite of these specialities, someone who is able to form strategy and support others in delivering it and can oversee and improve the efficiency of the tools we use to enact the above. Person specification In this role you will: Drive the production of data and intelligence to inform our understanding of the current and future threat landscape for HMRC, its people, and platforms. Lead and empower personnel to deliver to the best of their capacity. Liaise closely with colleagues across other CTO functions to inform threat-focused outputs and joint-working efforts. Support efforts to drive towards increased automation and adoption of AI-enabled capabilities where appropriate. Forge collaborations with other teams in CSD, HMRC Security, and beyond, to foster the goals of CTO in protecting HMRC. Essential Criteria Proven track record to run and lead teams operating in cyber-security, intelligence, investigations, or other associated fields; Demonstrated experience in forming and completing strategies aligned with organisational goals; Strong understanding of cyber-security and/or open-source threats to large and complex organisations, and associated investigative or mitigative technologies; Experience of forging and maintaining effective working relationships with internal and external stakeholders; Excellent communication skills (both written and verbal) across a range of outputs, from longform through to presentations; Ability to work effectively under pressure and run multiple tasks simultaneously. Desirable Criteria Familiarity with brand reputation/management tools and platforms Familiarity with email security tools, execution of phishing simulations and/or other cyber-security related education, training and awareness initiatives Familiarity with open source (clear, deep, and dark web) investigations and associated tooling Behaviours We'll assess you against these behaviours during the selection process: Leadership Seeing the Big Picture Changing and Improving Making Effective Decisions Benefits Alongside your salary of £56,344, HM Revenue and Customs contributes £16,322 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply For the first part of the application process, please provide the following: An up-to-date CV detailing your work experience to-date, as well as any relevant qualifications. A supporting Personal Statement of no more than 1,000 words, explaining how you meet the essential criteria. A separate statement on the Desirable criteria, where applicable. This will only be scored in the event of a tie-break situation. Further details around what this will entail are listed on the application form. We acknowledge that AI can assist you in your application. Find our guidelines here. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview Candidates invited to interview will be assessed using the following Success Profiles Behaviours: Leadership Seeing the Big Picture Changing and Improving Making Effective Decisions Candidates will also be provided a question in advance to prepare and deliver a 10-15 minute presentation at interview. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: unitybusinessservicesrecruitmentresultshmrc.gov.uk Use the subject line to insert appropriate wording for example Please re-open my application [insert vacancy ref] & vacancy closing date [insert date]. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Reserve List A reserve list may be held for up to 6 months from which further appointments may be made for the same or similar roles if this applies to you, well let you know via your Civil Service Jobs account. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresultshmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Additional Security Information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Developed Vetting (DV) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for DV is 10 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. Important information for existing HMRC contractual homeworkers This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Head of Cyber Threat Operations Email : researchandintelligence.csthmrc.gov.uk Recruitment team Email : unitybusinessservicesrecruitmentresultshmrc.gov.uk Further information Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaintshmrc.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website. Attachments UPDATED - Combined TC and OGD Pay English - July 2024 Opens in new window (docx, 132kB) Share this page Print Email Facebook Twitter LinkedIn GMail