The role of an Income Analyst is a blend of operational and project activity: to provide our customers with a reliable and continuously improving payment experience; manage the risk of financial misstatement; and identify blockers and issues, to then build sustainable solutions, working in close partnership with internal teams and IT partners.
You will
- Perform the processes and controls to manage our bank accounts, customer payment channels and customer refunds; complete the associated accounting tasks; and support management activities for the allocation and investigation work.
- Perform routine and ad-hoc analysis activity to monitor, assess, problem solve and improve the processes and controls framework within the Income team scope.
- Run and develop a suite of control reports; take part in audit and compliance activity, including the forward planning and preparation.
- Identify improvement opportunities and design solutions in collaboration with process stakeholders; support all project and change activity that impact the Income team scope of responsibility.
- Actively support the continued phases of embedding and optimization for the new system platform, including stabilisation and continuous improvement.
Experience in the Business Energy Income team advisor role, or external experience in cash & banking processes and controls.
- Experience of working in a high-volume transaction processing environment, either working with bank statements, managing customer receipts and/or supplier payments.
- Strong reconciliation and analytical skills, with the ability to resolve issues and anomalies, or aptitude to develop these
- Good general accounting knowledge including an understanding of the important role of reconciliations and double entry book-keeping
- Flexibility and strong communication skills to work effectively across the team, including virtually. This extends to team coaching and training.
SSE has a bold ambition - to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline.
SSE Energy Solutions support UK organisations by delivering energy and low-carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks. We power the net zero transition by helping customers cut carbon and costs, and by building and investing in flexible energy infrastructure.
Salary: £33,063 - £38,404 + a range of benefits to support your finances, wellbeing and family.
Working Pattern: 12-month Fixed Term Contract OR Secondment | Full Time | Flexible First options available, Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.