Social prescribing empowers people totake control of their health andwellbeing through referral to non-medical link workers who give time, focuson what matters to me and take a holistic approach, connecting people tocommunity groups and statutory servicesfor practical and emotional support.Link workers, working collaboratively with all local partners,support existing groups to beaccessible and sustainable and help people to start new community groups.
The GP Led PrimaryCare Networks within Heywood,Middleton and Rochdale focuson the population profile and thecommunity needs. These networkscomprise of a range ofclinical and non-clinical roles working closely and in collaboration with thewider community assets andsupport networks. The Social Prescribing Link Worker is pivotal to supporting people through connectionto and engagement with bespokeactivities in relation toimproving health and well-being,resulting in achievement of personalised goals and self-care.
Training and support available for the suitable candidate.
Main duties of the job
Social Prescribing Referral Management
Act as the central point for thereferral within the Primary Care Network managingthe coordination and connection of people to the localcommunity statutory and voluntary assets.
Working autonomously take referrals andwork with GP practices within primarycare networks, pharmacies,multi-disciplinary teams, hospital discharge teams, allied healthprofessionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations.
Triage andoversee the referral process to ensure the individual receives the most appropriate level of personalised supportto meet their needs. This may be with the Social Prescribing Link Worker, or may be more suitably placed with partners e.g. Community Connectors, Health Trainers
Establishrelationships with referred people to determine personalised support toindividuals, family and carersin pursuit of holistic independent control of choice andsupport of what matters to me
Utilising the Our Rochdale Directory of Services, together withcommunity and voluntary service networks and buildon whats already available to create a map or menu of community groupsand assets
Build a robustrelationship and pathways with the statutory services and community groups to ensure effective connection of individuals, family and carers
About us
Rochdale Health Alliance (RHA) was established in 2016, by GP practices from across the Rochdale Borough.
Our Vision:
To work collaboratively with members, partners, and stakeholders to improve care and health outcomes for patients
To sustain the future of local Primary Care Practices
To be representative and supportive of all practices and lead the design and delivery of new ways of working - Ensuring local GP services are at the heart of the integrated system.
We have 31 member practices across Heywood, Middleton and Rochdale and have a dedicated team on hand to support practice needs. Our dedicated team has expertise that can provide support and expertise in finance, HR, communications, project management and strategy, and our aim is to ensure we share our knowledge to help our members improve their resources.
Job responsibilities
Communication
Promoting socialprescribing, its role in self-management, and the wider determinants of health such as housing, financemanagement and employment.
Build relationships with key staff inGP practices within the local Primary Care Network (PCN),attending relevant meetings, becoming part of the widernetwork team, giving information andfeedback on social prescribing.
Be proactive in developing strong links with alllocal agencies to encouragereferrals, recognising what theyneed to be confident in theservice to make appropriate referrals.
Work in partnership with alllocal agencies to raiseawareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holisticapproach to care.
Provide referralagencies with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals.
Service Quality
Seek regularfeedback about the quality of service and impact of social prescribing referral agencies.
Be proactive in encouraging self-referrals and connecting with all localcommunities particularly the hard-to-reachgroups.
Meet people on a one-to-one basis, making home visitswhere appropriate withinorganisations policies and procedures.
Build trust with the person, providing non-judgemental support,respecting diversity andlifestyle choices. Work from a strength-based approach focusing on a persons assets.
Be a friendly sourceof information aboutwell beingand prevention approaches.
Help people identifythe wider issuesthat impact on their health and well being, such as debt, poor housing,being unemployed, loneliness and caring responsibilities.
Work with the person, their families and carersand consider how they can all be supported through social prescribing.
Help people maintainor regain independence throughsignposting to resources that support living skills, adaptations,enablement approaches and simple safeguards.
Work with individuals to co-producea simple personalised support plan based on the persons priorities, interests, values and motivationsincluding what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and well being.
Conduct reviewsof the plan at set intervals to determine the impact of socialprescribing
Ensure that localcommunity groups and voluntary organisationsbeing referred to have basic procedures in place for ensuring that vulnerable individuals are safe and, where there are safeguarding concerns,work with all partners to dealappropriately with issues.
Support local groups to act inaccordance with information governance policies andprocedures, ensuring compliance withthe Data Protection Act.
Service Impact
Work with the networklead; employer and localpartners to identify unmet needswithin the community and gaps in community provision.
Work sensitively with people, theirfamilies, and carers to capture key information,enabling tracking of the impact ofsocial prescribing on their healthand wellbeing.
Encourage people,their families, and carersto provide feedback and toshare their stories about the impact of social prescribing on their lives.
Support referral agenciesto provide appropriate information about the person they are referring. Usethe case management system to trackthe persons progress. Provideappropriate feedback to referralagencies about the people theyreferred.
Work closely with GPpractices within the PCN to ensure that social prescribingreferral codes are inputted toEMIS and that the personsuse of the NHS can betracked, adhering to data protectionlegislation and data sharing agreements between GPPractices.
Professional Development
Work with yourline manager to undertake mandatorytraining and continual personal and professional development, taking an activepart in reviewing anddeveloping the roles andresponsibilities.
Participate in role development programmes delivered and coordinated by the Primary Care Academy
Adhere toorganisational policies andprocedures, including confidentiality,safeguarding, lone working,information governance, and health and safety.
Work with your line manager to accessregular clinical supervision, to enable you todeal effectively with the difficult issues that people present.
Person Specification
Skills
* Knowledge of the personalised care approach.
* Understanding of the wider determinants of health, including social economic and environment factors and their impact on communities.
* Knowledge of IT systems, including ability to use word processing skills, email and the internet to create simple plans and reports.
* Knowledge of motivational coaching and interview skills.
* Knowledge of statutory, voluntary and community services in the locality.
* Able to listen, empathise with people and provide person-centred support without judgement.
* Able to build relationships with people from all backgrounds and communities, respecting lifestyles and diversity.
* Able to communicate effectively, both verbally and in writing with people, their families, careers, community groups, partner agencies and stakeholders.
* Commitment to collaborative working with all local agencies and able to work with other to reduce hierarchies and find creative solutions to community issues.
Experience
* At least 2 years experience working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
* At least 2 years experience of supporting people, their families, and carers in a related role (including unpaid work).
* Experience of supporting people with their mental health, either in a paid, unpaid, or informal capacity.
* Experience of working with volunteers and small community groups either in a paid, unpaid, or informal capacity.
* Experience of clinical systems such as EMIS.
* Experience of data collection and providing monitoring information assess the impact of services.
Qualifications
* NVQ Level 3, Advanced level, or equivalent qualifications or willing to do so.
* Demonstrable commitment to professional and personal development.
* Training in motivational coaching and interviewing or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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