An exciting opportunity has arisen for two committed individuals to work within the Council Tax Section to assist with the administration and collection of the charge which helps the Council fund its services.
The Section is responsible for a wide variety of different tasks including maintaining a database of over 160,000 council tax payers, ensuring that accurate bills are produced and issued along with applying any relevant reductions to customer’s accounts.
Whilst these roles are demanding, our flexible working policies ensure a healthy work-life balance. The posts are open to individuals who wish to have flexible working patterns, subject to meeting the needs of our clients and having mutual regard to the working arrangements of existing team members.
About the job
The post holders will be responsible for updating the online computer system to ensure the Council Tax records are accurate and up to date, as well as dealing with both written and telephone enquiries from customers.
These roles will involve a combination of home working and at County Hall where the posts are officially based.
What We Are Looking For From You
Successful candidates should be team players with a good appreciation and understanding of information technology. Candidates should also have excellent communication skills and be committed to continuous development.
Additional Information
There are 2 permanent posts available. These posts are subject to Disclosure and Barring Service Basic checks. These vacancies are suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CVs. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need to read in order to complete your application:-
1. Application Guidance
2. Applying for jobs with us
3. Behavioural Competency Framework
Additional Information:-
1. Employee Charter
2. Recruitment of Ex-Offenders
3. Privacy Notice
Job Category: Finance / Revenues / Benefits
Department: Finance
Working Pattern/Contract Type: Full Time Permanent
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