Job Description
Role - Technical Services Manager \n Location- Covering Midlands & North- Can be based from Nottingham, Leeds or Sheffield office\n Salary- £55k + £6k car allowance \n Your role as a Technical Services Manager:\n Our client are an exceptional managing agent. They have a low staff turnover and are known for looking after their employees. \n This role covers the requirements of a Technical Services Manager (TSM) to help lead on the implementation and growth of an in-house Technical Services and Engineering services team.
You will be looking after the Midlands and the North. UK travel will be required and you will ideally be based from the Nottingham office, however we are happy for you to be based from Leeds or Sheffield offices too. \n The Technical Service Manager will be a key member of the FM senior leadership team, with a key role in implementing a new service line within the business and growing this as part of the ambitious FM growth plans.
\n This role will hold full accountability for the service delivery and front facing services at the clients properties across an existing managed portfolio, whilst growing the service organically across the wider business.\n Your duties and responsibilities as a Technical Services Manager:\n Technical Lead Responsibilities:\n\nAct as a subject matter expert for all technical service delivery across the managed portfolio including offices, industrial and retail. Providing technical advice and operational support to the FM team and clients.\nBe responsible for Mechanical & Electrical and Vertical Transportation maintenance strategy across the managed portfolio, ensuring the outsourced supply chain meets compliance, quality/performance and service delivery requirements. General Responsibilities:\n Undertake and produce the following:\n\nProcurement and tendering\nContract administration\nContractor management\nAsset Registers including asset verification exercises\n5-10 Planned Preventative Maintenance plans\nPlant replacement plans including financial appraisals\nReview and manage engineering business risk\nOversee tenant fit outs/provide technical support\nManagement of High Voltage and Low Voltage Safe Systems of Work\nWarranty and defect management.\n\nTerm Consultancy\n\nTo develop a Term Consultancy service and undertake site and contractor audits of reactive and planned maintenance activities across the managed portfolio ensuring that tasks are completed according to the agreed specification and industry standards.\nDeveloping the required audit reports and resulting actions plans to ensure service delivery and compliance cross the estate.Financial Management\n\nWhilst working collaboratively with the National Head of Facilities Management, ensure full recovery of TSM fees and ensure that area of business is commercially viable, and the FM services delivered are profitable.\nEnsure TSM fees represent best value and that fees are profitable, and any changes such as RPI increases or changes to client instructions which have a material effect on the FM fee are applied and communicated appropriately.Business Growth\n\nTo lead and manage the development of FM Technical Services to CPM and wider divisions, whilst promoting the services offered by the company supporting the conversion of new leads and opportunities to existing and potential customers.\nTo possess a commercial instinct and develop collaborative cross divisional relationships whilst developing an awareness of other business opportunities for the wider divisions and manage the introduction of other service departments to existing and new clients.\n Project Management Responsibilities:\n\nTo work collaboratively with the National Head of Facilities Management to lead and implement a consistent national approach across operational projects.\nTo provide tender support across the managed portfolio when undertaking national and ad hoc tendering of M&E and Vertical Transportation maintenance services.\nTo project manage complex MEP projects across the managed portfolio including developing specifications, tendering and procurement through to delivery.\nExperience in utilising standard industry forms of contract including JCT and NEC3/NEC4 FMC.\n To be successful in your role, you should have the following skills and experience:\n\nAppropriate engineering degree and/or HND/HNC qualification.\nProfessional body membership/working towards e.g.
MCIBSE.\nCommercial awareness from experience and/or qualification.\nGood working knowledge/understanding of building operating systems (mechanical, electrical, controls and fire/health and safety).\nGood working knowledge/understanding of building operating systems (mechanical, electrical, controls and fire/health and safety).\nGood Written Communication Skills & attention to detail.\nCost control, variance and forecasting reporting.\nGood People skills and team working ethos.\nManagement of Performance based contracts.\nDefects / warranty management.\nCIBSE & HVCA guidelines.\n If you would like to discuss this role further please contact Jade Whitmore on (phone number removed) / \n\nAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.\n\nBy applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data